I stand behind my pieces, so if there is a defect or if the piece arrives damaged, please let me know within 7 calendar days and I will make it right. I do not accept returns based on color, so please ask if you aren't sure. Each person's monitor may show a color a different way. Any time the words "gold", "silver", "copper", "bronze" or similar terms are used, it is to infer a color or tone and does not mean they are actually made of those metals unless I specifically state as such. Many of the pieces I make can contain vintage beads or charms - please understand that they may not be in pristine or perfect condition, but they still contain a wonderful charm.